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Shipping & Returns


Ordering an item from Shop CYBERMIDI? We can ship to virtually any address in the world. [*Shipping does not apply to MIDI files. Please skip to Returns section below.]
Delivery Time

When you place an order with , we will estimate shipping and delivery dates for you, based on the availability of your items and the shipping options you choose. Shipping date estimates will appear in the order form. Once you've placed your order, you will be able to see both shipping and delivery date estimates in the order confirmation e-mail and in the relevant order summary in Your Account.

Calculating Cost

Shipping costs for orders from depend upon the methods and options you choose.

If you choose to group items into as few shipments as possible, you'll be charged for one regular per-shipment fee, as well as a per-item fee for each item in that shipment.

If you choose to ship items as soon as they become available, we'll charge you full per-shipment fees for each shipment as well as a per-item fee for each item.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Certain suppliers will not ship to Alaska or Hawaii. Please review product information for these exclusions.

Our Returns Policy

You may return non-digital items sold by within 30 days of delivery for a full refund. We'll also pay the return shipping cost if the return is a result of our error.

We cannot accept returns of certain items, including:

Any downloadable software, such as MIDI files, which are sold as is.
Any item that is returned more than 30 days after delivery.
Any CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened (taken out of its plastic wrap).
Any item that is not in its original condition, is damaged, or is missing parts.
Any television 27 inches or larger.
Any product missing the serial number or UPC.

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